ThatGuy wrote:
Another thing, maybe I'm in the minority here but don't you either ask what the charges are for something or at least get a copy of what you're having done prior to giving the ok? I know before I towed my boat into the dealer I called ahead to schedule and inquire about costs. Then when I dropped off my boat they printed off a work order/invoice and had be sign for approval. They kept a copy and gave me one as well. I haven't picked up my boat yet but know from having service done over the summer that I will get a final copy of the work order/invoice when I pay and pick up my boat once it's complete.
Does everyone not do this? I'm not discounting the ass plundering they're giving you one bit, but still, I feel you dropped the ball somewhat here as well if this is coming as a complete surprise.
Yep. I won't commit to anything without knowing that final price or at least a solid quote. If any additional work is done they should get your approval before doing it. It only takes getting burned one good time before you take the cautious route.