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 Post subject: Re: sketchy dealer question
PostPosted: Thu Jun 12, 2014 10:25 am 
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Joined: Mon Sep 09, 2013 10:36 am
Posts: 6
What about the other customers boat, if he trades it in, 150 hours erased off the clock?


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 Post subject: Re: sketchy dealer question
PostPosted: Thu Jun 12, 2014 12:35 pm 
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Team Axis
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Joined: Sun Mar 25, 2012 2:27 pm
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Location: pittsboro , nc
boardjnky4 wrote:
my dealer often times DOES take parts off of in-stock boats to fix existing customer's boats because people are always anxious to get back on the water in the middle of summer and ordering parts takes time.

It kind of sucks, but it's ENTIRELY plausible.



and your said dealer has a bad reputation IMO and a few other peoples as well ..... and I don't care that its under new ownership that is just a lousy excuse to me regardless of if its true or not ..... no offense boardjnky not a jab at you personally(I don't know your relationship to dealer)


I know in my profession it would be a huge no no to switch pcms without changing the vin written in the pcm .... dmv would have a lot to say about that. I don't know how strict that stuff is on boats

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 Post subject: Re: sketchy dealer question
PostPosted: Thu Jun 12, 2014 1:43 pm 
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Joined: Tue Mar 11, 2014 9:32 am
Posts: 63
so dealership called today and said basically we'll swap ecu out and correct the hours or take your boat on trade on a new axis at no profit to us. i havent confirmed to anything or even rebutted with a counter.

The guy i was talking to at Malibu decided to call said dealer and owner this morning bc he didn't like the story and didn't believe any of it. So i'm going to wait and see what their possible numbers look like on the trades bc i'm not coming out of pocket i already bought a new boat with basically no hours on it.


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 Post subject: sketchy dealer question
PostPosted: Thu Jun 12, 2014 1:57 pm 
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Joined: Thu Dec 05, 2013 2:22 pm
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amsugg wrote:
boardjnky4 wrote:
my dealer often times DOES take parts off of in-stock boats to fix existing customer's boats because people are always anxious to get back on the water in the middle of summer and ordering parts takes time.

It kind of sucks, but it's ENTIRELY plausible.



and your said dealer has a bad reputation IMO and a few other peoples as well ..... and I don't care that its under new ownership that is just a lousy excuse to me regardless of if its true or not ..... no offense boardjnky not a jab at you personally(I don't know your relationship to dealer)


I know in my profession it would be a huge no no to switch pcms without changing the vin written in the pcm .... dmv would have a lot to say about that. I don't know how strict that stuff is on boats


I won't argue ProMarine's past. The previous owner really left that place with a black eye. It makes all the difference in the world that the owner is new and that the service manager is no longer there. It may have taken some time for the new owner to get things in line with where they needed to be, but it's happening and getting better every day. They are top notch in my book. A lot of changes have been made, you should give them a shot to make the past mistakes right. I think you'd be surprised.

FWIW (and in the interest of full disclosure), I have nothing to gain from ProMarine winning your business back. However, the new owner is a friend of mine and he busts his ass to help his customers and to help grow the sport of wakeboarding at every level.

Hours on a boat are a completely non-regulated metric like they are on cars. There also aren't any restrictions on emissions like there are on cars. I don't blame the OP for being skeptical, he spent a lot of money and he doesn't want to have to worry about this stuff. But, I can tell you that these things are more common than most people think. Hour gauges are largely inaccurate. My old boat, an 06 Centurion, (as disclosed by the original owner) had to have the hour gauge replaced half-way through its first summer because it wasn't recording ANYTHING. The dealer put a new one in with 0 hours. I know it's antidotal, but things happen and the hours counted end up being inaccurate.

In my opinion, if they're going to fix the issue with the computer and put the hours to an ACCURATE state which truely represents the real hours of the boat and is what you expected to be buying, then that sounds like a fair resolution. You're not going to get a 2014 boat for 0 difference in price more than likely. They're more expensive, and have surfgates so the price is probably a few thousand higher.


Last edited by boardjnky4 on Thu Jun 12, 2014 2:13 pm, edited 1 time in total.

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 Post subject: Re: sketchy dealer question
PostPosted: Thu Jun 12, 2014 2:12 pm 
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Joined: Sun Mar 25, 2012 2:27 pm
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Location: pittsboro , nc
boardjnky4 wrote:


boardjnky4 wrote:

It makes all the difference in the world that the owner is new and that the service manager is no longer there.

They are top notch in my book.

A lot of changes have been made, you should give them a shot to make the past mistakes right. I think you'd be surprised.

Fwiw, I have nothing to gain from pro marine winning your business back. However, the new owner is a friend of mine and he busts his ass to help his customers and to help grow the sport of wakeboarding at every level.


My problem was never with service and the only person I ever had dealings with is still there and still does the same thing to everyone he deals with. so for me the problem is still there!

sorry to thread jack. I think they are on the right track with you

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Last edited by amsugg on Thu Jun 12, 2014 2:22 pm, edited 1 time in total.

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 Post subject: Re: sketchy dealer question
PostPosted: Thu Jun 12, 2014 2:16 pm 
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Joined: Thu Dec 05, 2013 2:22 pm
Posts: 437
I'd love to hear your side of the story, not looking to start any drama or re-hash any previous dealings, but if something sketchy is going on, then I'd like to hear that side of the story...feel free to pm me. I'm not here for an argument, I swear. Thread jack officially over.


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 Post subject: Re: sketchy dealer question
PostPosted: Thu Jun 12, 2014 8:19 pm 
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Joined: Tue Mar 11, 2014 9:32 am
Posts: 63
My boat was a rental! I just foundit on their Facebook page from a year ago they rented my boat by the hour and week. They never ever told me that holy shit I'm pissed


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 Post subject: Re: sketchy dealer question
PostPosted: Thu Jun 12, 2014 8:32 pm 
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Joined: Wed Jul 24, 2013 1:25 pm
Posts: 13
^ Wow that's a game changer. I can't imagine how hard that thing has been beat on with newbs driving it all the time. That sux.


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 Post subject: Re: sketchy dealer question
PostPosted: Thu Jun 12, 2014 9:54 pm 
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Joined: Tue Mar 11, 2014 9:32 am
Posts: 63
This is getting ugly that's for sure


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 Post subject: Re: sketchy dealer question
PostPosted: Fri Jun 13, 2014 7:04 am 
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Joined: Mon Jun 13, 2011 9:44 am
Posts: 168
Who's the dealer?


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