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Coreyfire
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Post subject: Wetsounds speakers going out  Posted: Wed Nov 01, 2017 12:31 am |
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| Team Axis |
Joined: Sat Apr 16, 2016 10:30 pm
Posts: 79
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Anybody deal with wetsounds on trying to get warranty replacements. Have a tower speaker that has gone bad and only have boat for year and a half. They say they have 2 yr warranty. Anybody have experience in dealing with them?
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admin
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Post subject: Re: Wetsounds speakers going out Posted: Wed Nov 01, 2017 8:39 am |
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| Site Admin |
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Joined: Wed Apr 21, 2010 9:00 am
Posts: 1115
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Should not be a problem. Have you contacted the dealer where the speakers were purchased? Or if they were purchased with a new boat have you contacted the boat dealer? Not sure how they handle warranties. Most wake industry companies have the dealer start the warranty process.
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elc
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Post subject: Re: Wetsounds speakers going out Posted: Tue Nov 07, 2017 11:43 am |
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| Team Axis |
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Joined: Tue Apr 27, 2010 11:31 am
Posts: 327
Location: Anaheim hills, ca
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I had an issue with a rev10. The dealer that I bought them from sent it back to wetsounds for me. WS ended up replacing a part, the speaker has been fine ever since. The process took about two weeks from when I dropped the speaker off.
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admin
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Post subject: Re: Wetsounds speakers going out Posted: Tue Nov 07, 2017 3:59 pm |
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| Site Admin |
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Joined: Wed Apr 21, 2010 9:00 am
Posts: 1115
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I'd start with the dealer then. If you bought it online contact the dealer and see how they handle warranties.
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