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[ 9 posts ] |
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JMorr
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Post subject: Bimini Warranty Issue Posted: Tue Sep 03, 2013 2:00 pm |
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Team Axis |
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Joined: Thu Sep 20, 2012 9:32 pm Posts: 64 Location: Houston, TX
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My bimini is coming apart from a seam where it hooks around the tower swivel. My dealer is saying that Malibu won't cover it because the tag with the P/N etc is no longer on the bimini. The boat is still under first year of warranty. This seems odd to me...Anyone else run into this issue?
_________________ Joey 2012 A22
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DatTexasBoy
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Post subject: Re: Bimini Warranty Issue Posted: Tue Sep 03, 2013 3:59 pm |
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Team Axis |
Joined: Thu Dec 15, 2011 7:57 am Posts: 779 Location: East Texas
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Call Malibu if the dealer is giving you trouble.
_________________ 2010&2014 A22 2012&2015 MB 2016 Supra SA400
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morrisdl
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Post subject: Re: Bimini Warranty Issue Posted: Tue Sep 03, 2013 4:04 pm |
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Team Axis |
Joined: Wed Apr 27, 2011 1:58 pm Posts: 659 Location: Smith Mt Lake, VA
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Shame on the dealer! Which one?
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JMorr
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Post subject: Re: Bimini Warranty Issue Posted: Tue Sep 03, 2013 5:55 pm |
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Team Axis |
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Joined: Thu Sep 20, 2012 9:32 pm Posts: 64 Location: Houston, TX
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I think i will just call Malibu myself. The dealer has been great with all other issues that i have had so far which is why this surprises me.. They are just pinning it on Malibu. Its SMG here in Houston. I havent pushed the issue much yet, just seeing if any of you guys have had a similar issues like this.
_________________ Joey 2012 A22
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nastya20
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Post subject: Re: Bimini Warranty Issue Posted: Tue Sep 03, 2013 8:00 pm |
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Team Axis |
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Joined: Thu Jul 21, 2011 7:21 pm Posts: 693 Location: The Woodlands, Texas
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Damn- sorry to hear that. I bought my 2011 A20 from them. I haven't had but one or two service issues, but they've come through for me (rear seat skin and maintenance) I've got a contact over there and may send him this link if ok with you.
Let me know-
_________________ Matt 2011 Axis A20 (sold)
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admin
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Post subject: Re: Bimini Warranty Issue Posted: Tue Sep 03, 2013 8:15 pm |
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Site Admin |
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Joined: Wed Apr 21, 2010 9:00 am Posts: 1115
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Malibu will cover that with or without a PN number showing. Call Malibu or just get with the dealer again.
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JMorr
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Post subject: Re: Bimini Warranty Issue Posted: Wed Sep 04, 2013 5:55 am |
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Team Axis |
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Joined: Thu Sep 20, 2012 9:32 pm Posts: 64 Location: Houston, TX
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Nasty, that is fine by me if you send the link...i would just like to get it taken care of.
_________________ Joey 2012 A22
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Axis_UK
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Post subject: Re: Bimini Warranty Issue Posted: Thu Sep 05, 2013 9:48 am |
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Team Axis |
Joined: Sun Nov 13, 2011 4:05 pm Posts: 56
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Is there problem that you've pulled tags off and that has damaged the stitching or that because a label is missing that it's unwarrantable?
The latter makes no sense but I can see the logic in the former.
If stitching failed under normal use then it's a warranty, simple as that!
_________________ http://www.Malibu-Boats.co.uk| http://www.AxisBoats.co.uk
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JMorr
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Post subject: Re: Bimini Warranty Issue Posted: Fri Sep 06, 2013 3:21 pm |
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Team Axis |
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Joined: Thu Sep 20, 2012 9:32 pm Posts: 64 Location: Houston, TX
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Just an update for you guys. Apparently Malibu contracts with 2 separate Bimini companies (Great Lakes Boat Tops & Apex). Without the tag it was a shot in the dark as to who made it. Worked with the dealer and got ahold of Great Lakes and they agreed to fix it since the boat was only a year old. Upon me sending pics to them, they told us that is not their Bimini (they don't put the logo on biminis that they make), it is an Apex. Back to square one and we are hoping Apex is as accommodating as Great Lakes was.
_________________ Joey 2012 A22
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