Axis Wakeboard Boat Forum

I have a 2016 A24 with the 450 as well. I have put almost 100 hours on it with no codes or overheating issues. (knock on wood). I hope you get it sorted out soon.

Just got off the phone with a PCM warranty administrator. They are sending a tech to go in the boat with us next week. The dealer has had the boat all week and reproduced the service required light which is showing a SPN 94 FMI 1 error which is one of the codes that has come up every time and is a very low fuel pressure warning. But yet PCM gave them nothing to go on as far as fixing it. We did find part of the source of why our boat was constantly filling the rear bilge with water. Our grab handle above the swim platform was leaking water into the engine compartment and I mean pouring in from every bolt hole so that our rear bilge was auto kicking in every 15 minutes. We sink the rear when we tie up and swim so it's easier for everyone to get back on the boat. But still no answers on our motor and the boat will sit in the shop for another week


Sent from my iPhone using Tapatalk

The service bulletin covers a number of engines including some 450s. Mine was overheating mostly when idling, the thermostat kit fixed the problem, but I never got fault codes from it, or any other warning, other than the high temperature warning.
My V-drive went bad at 19 hours - (bad casting allowed cooling water to get into the case) I'm at 140 hours and all though both were ugly problems, both were relatively easy to resolve. My dealer and repair people were great. No other issues.

They put on a cooling enhancement kit, is what the dealer said PCM called it, that didn't work, they bypassed the heat exchanger and seemed to work but then we didnt have heat so I was not happy with that. They hooked it back up to the heat exchanger and its getting hot again. So obviously to me something is going on in the heat exchanger, but all the check engine lights we get now have nothing to do with the heat and all to do with the fuel system yet they havn't been able to figure out what is causing either issue. The tech from PCM is here today so we will see what he says. To me, i should have been given a loaner boat or something. I've owned a brand new $84,000 boat for 111 days, 43 of those days its been at the dealer for engine issues coupled with other boat issues not engine related, but always the same engine issues that have never been fixed. 7 times to the dealer and 43 days, So 38% of the time we have owned the boat its been in the shop. I've just reached my limit on this and Malibu, and the dealer Marine Sales and Service in Louisville, have all just made excuses and offered no empathy or caring at all about the situation like we are supposed to just be ok with this. PCM at least called me and is sending a tech but only after I had to get everyone involved in it and after 7 visits to the dealer for the same issue. Before then they didn't care, i have emails from PCM saying, "well our engineers are looking into it but we have no answers right now", so where does that leave me as a customer? The customer service experience from all parties has been the worst experience I've ever had.

Whoa a local guy I didn't buy from marine sales as they don't know their shit but I had to deal with them for my hull issue and I hope I don't have to deal with them again

Sent from my SM-G900V using Tapatalk

Yeah if I could do it over I'd go to Nashville or Cincy.


Sent from my iPhone using Tapatalk

That's quite a story and a complete 180 from my experience with Malibu.

I keep waiting for someone to attempt to show they care. It's the most ridiculous thing.


Sent from my iPhone using Tapatalk

How did Malibu not care exactly?

In reviewing the paperwork I got with my boat it is pretty straightforward and states that the drive train is warrantied through PCM, not Malibu.

Malibu has failed to address any of the other issues. And in the event our lawyer decides to talent to court it will be Malibu ultimately held responsible for the boat. It bears their name I would think they would take pride in the whole thing. I also just got an email from PCM saying the engineer that is here found several things on the motor that were incorrect and has fixed those and now the motor is fine and they are waiting for me to come this afternoon to run it with them also. But they won't tell me what was wrong, what was fixed, or who's fault it was until I sign saying that the boat has been fixed. That screams shady on all levels to me. I'm waiting for a reply back as I said that was unacceptable to withhold information about my boat. This whole process has been nothing but people trying to cover stuff up. And we've never received one slip or report any of the 7 times the boat has been taken in for service even though we've requested them each time and been told we will get that to you. Never signed anything each time it's been worked on. It just has left me with no faith in the dealer, Malibu, or PCM and no trust. Too much covering up. And to email me and say it's fixed and the fuel system issue has been addressed but not be willing to tell me exactly what you have done to my boat. I'm not ok with that. I'm not ok with a dealer who doesn't care about issues with the company they chose for engines. If we don't get the boat bought back axis will be removed from the side of the boat and I will have a banner made that says don't buy Malibu/axis to hang on the back while we anchor out and while it is at the dealer for service.


Sent from my iPhone using Tapatalk