ecore66 wrote:
Update: they ended up gel coating 5 square feet of the boat. When I asked Malibu for something in paper that said they would extend the gel coat warranty tell next September they said that they could not do that. They also went on to say that it is covered under the life time warranty on the hull bc it is a structural issue. I replied by saying I didn't think it was a structural issue and said that it has to be because the gel coat shouldn't do that. A little confused there. However Gordon Bay Marine is willing to stand behind the product and fix the problem of it comes back next year.
'We are going to stand behind it, because it is a structural issue, so don't worry about getting that in writing'. What? Personnel changes, dealers change, the economy changes. This sounds super creepy to me. What if you get the promotion of a lifetime and move to a different area? I know these things may seem pretty unlikely, but I could easily see you left to hang out to dry next summer when they say, 'sorry, gelcoat is only covered for a year, maybe you should have disconnected the trailer before you decided to go jumping in your truck'.
I know I am new here, but I have been on these types of forums for many years, and there are plenty of threads where that is exactly how it played out the following year. If all else fails, record the conversation (depending on your local laws, you may need to ask for permission).