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 Post subject: Wetsounds speakers going out
PostPosted: Wed Nov 01, 2017 12:31 am 
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Team Axis

Joined: Sat Apr 16, 2016 10:30 pm
Posts: 79
Anybody deal with wetsounds on trying to get warranty replacements. Have a tower speaker that has gone bad and only have boat for year and a half. They say they have 2 yr warranty. Anybody have experience in dealing with them?


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 Post subject: Re: Wetsounds speakers going out
PostPosted: Wed Nov 01, 2017 8:39 am 
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Joined: Wed Apr 21, 2010 9:00 am
Posts: 1115
Should not be a problem. Have you contacted the dealer where the speakers were purchased? Or if they were purchased with a new boat have you contacted the boat dealer? Not sure how they handle warranties. Most wake industry companies have the dealer start the warranty process.


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 Post subject: Re: Wetsounds speakers going out
PostPosted: Tue Nov 07, 2017 11:43 am 
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Team Axis
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Joined: Tue Apr 27, 2010 11:31 am
Posts: 327
Location: Anaheim hills, ca
I had an issue with a rev10. The dealer that I bought them from sent it back to wetsounds for me. WS ended up replacing a part, the speaker has been fine ever since. The process took about two weeks from when I dropped the speaker off.


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 Post subject: Re: Wetsounds speakers going out
PostPosted: Tue Nov 07, 2017 3:59 pm 
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I'd start with the dealer then. If you bought it online contact the dealer and see how they handle warranties.


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